What to pull together first
This takes about three minutes if the site is already in your head, and rather longer if you have to go and find out. Everything below changes the answer we give you, so it is worth knowing before you start typing. Nothing here has to be exact. A best guess with a note saying it is a guess beats a blank box every time.
- Where it drops. The town and, if you have it, a pin or a photo of the actual spot. A pad in Riverton and a bench above Coalville are not the same delivery, and neither is a two track outside Fort Duchesne.
- The window. First day on site and roughly how long it stays. Dates slide in this state, usually around weather, and a shifting window is not a problem as long as we know it is shifting.
- The people. How many shower on the busiest day, and whether they come through in a wave or spread across the evening. Those two are sized differently even at the same headcount.
- Power. Whether there is a circuit at the pad or nothing at all. Hot water and freeze protection both draw from it, so this one drives more of the quote than people expect.
- Water and waste. A hose bib, a sewer or septic connection, or bare ground. Any of the three is workable. We only need to know which one you have.
- The odd details. An accessible unit, a camp above eight thousand feet, a film schedule with call times, a lot that somebody else plows. These are the things that turn up on delivery day if they are not in the request.
If a couple of those are still unknown, send it anyway and say so in the notes. Half the requests that reach us are missing something, and the missing piece is usually the first thing we talk about on the call.
The job, in one pass
One pass through the boxes below and dispatch has enough to quote it. Everything you type here lands in the same place a phone call does.
That came through
It is in front of dispatch now. Someone will come back to you by phone or email with what fits your site and your window, and with any question we need answered before we can price it properly.
If the job moved up while you were typing, call (866) 376-0921 and say so.
What moves once it lands
The request goes to the desk that handles Utah, not to a shared inbox that somebody sorts on Monday. Requests that arrive during the working day usually get an answer the same day. Anything that comes in overnight is read first thing, and if you marked it urgent it gets read sooner than that.
The answer that comes back is either a quote or two questions and then a quote. The questions are almost always about access or power, because those are the two things a form cannot see. A yard in Ogden with a paved approach and a well pad an hour past Fort Duchesne can both be handled, but they are quoted differently and serviced differently, and we would rather ask than assume.
Once the number is agreed, delivery gets scheduled around your window rather than ours. We will tell you the day and the rough hour, who is bringing it, and what we need clear when the truck arrives. From Brigham City down to Ivins, that last part is the same conversation.
You get a person, not a queue
Utah is covered by one person here, not by whoever happens to be free. That is deliberate. The same person who quotes your job knows what the road into Peoa does in March, why a placement near Dugway needs its own water plan, and what a February delivery above Park City involves that a July one in St. George does not.
It also means you are not starting over on the second call. If your dates move, if the crew grows, if the site changes from a lot in West Jordan to a staging area outside Moab, you are talking to somebody who already knows the job. That is worth more than a fast first reply, and it is why we would rather one desk carry the whole state.
When picking up the phone is faster
Typing is the slower route, and some jobs cannot afford it. A building in Provo that lost hot water this morning, a shelter standing up after a canyon road washed out, a camp near Eden that has to move today. Call for those. We will tell you plainly what can be on the road and when, and you will have an answer while you are still on the line.
Everything else is well suited to the planner: a wedding venue booking next season, a highway crew planning a placement through the fall, a race in Midway that needs showers for the finish area, a long job out past Goshen where the servicing schedule matters more than the delivery date. Either way it reaches the same desk. The number is (866) 376-0921.