Dispatch is one number
(866) 376-0921 reaches the people who schedule the trucks. Call with a job that starts next season or a boiler that failed this morning. If you reach voicemail, leave the town, the dates and a callback number and we will get back to you.
You will not be walked through a menu. The person who answers can tell you whether the road to your site is a problem, how many stalls a crew of your size needs, and what a winter placement at your elevation involves, because those are the questions we answer all day.
The six things we ask on every call
- Where the trailer goes. The town, and how the truck gets in. A pin or a photo of the spot is better than a description.
- The dates. Start and end, or a best guess. Schedules slip in Utah, usually around weather, and that is fine.
- How many people, and when they shower. Sixty people across an evening and twenty people in one half hour are different units.
- Power on site. Shore power and a dedicated circuit, or nothing. Freeze protection and hot water both run on it.
- Water and sewer on site. A hose bib, a sewer or septic connection, or a bare pad. Any of the three works. We just need to know which.
- Anything particular. An ADA unit, a film shoot with call times, a camp above eight thousand feet, a site that gets plowed by somebody else.
With those six answers we can usually size the job on the first call. Without them, the second call is where it happens.
Use the request form when it is easier to type
The rental planner asks for the same six things and a few extras that shorten the callback. It goes to dispatch, and someone follows up by phone or email, whichever you prefer. Use it for planning ahead, for jobs where the details are still soft, or when it is late and you would rather not leave a voicemail.
For anything urgent, call. Typing is slower than talking, and a shelter standing up after a flood or a facility with two hundred people and no hot water should not wait on an inbox.
Same day, next week, next season
Emergencies. A building that lost hot water, a shelter after a flood or a fire, a crew stranded when a camp closed. Call, and we will tell you honestly what can be on the road and when.
Events and weddings. Dates book up, especially May through October when wedding season and construction season overlap along the Front. Winter resort and holiday dates fill too. The earlier the better, and short notice is still worth a call because units come back to the yard all week.
Long jobs. Multi-month crew placements in the Basin, on a highway project or at a mine are planned with a service schedule, a fuel plan where there is no shore power, and a point of contact on your side. Tell us the length of the job and we will plan the servicing around it.
Service calls while a unit is on site
If one of our trailers is on your site and something is off, call the same number. Slow drainage, a drop in hot water, a thermostat nobody understands, a service truck that needs a plowed path. Small problems on day one are cheap. The same problem on day three is not.
If your dates move, and in Utah they move around weather more than anything else, call early. Extending is usually straightforward with a little notice. Finishing early just needs a pickup scheduled, and we leave the spot the way we found it.
Where we are
Our yard, trailers and drivers are in the Salt Lake area. We do not run a showroom. The trailers are on job sites, at venues and in the yard being turned around between rentals. If you want to see a unit before you book, ask when you call. The interior walkthrough video shows one start to finish, and we can send photos of the exact unit that would come to you.